Effective Date: July 15, 2026

Last Updated: July 15, 2026

Refund & Cancellation Policy

Thank you for choosing LifeSyncVault (lifesyncvault.com). We strive to provide a reliable, secure, and seamless digital legacy platform. Please read our policy regarding subscriptions, billing cycles, cancellations, and refunds carefully.

1. Subscription Billing & Auto-Renewal

• Billing Cycles: LifeSyncVault operates on a recurring subscription model (available in monthly and yearly tiers across Basic, Pro, and Premium plans).

• Automatic Renewal: When you subscribe, you authorize us to automatically charge your chosen payment method at the start of each billing cycle (monthly or annually) until you explicitly cancel your subscription.

2. Cancellation Terms

• How to Cancel: You may cancel your subscription at any time directly through your account billing portal or by contacting our support team.

• Access After Cancellation: Once you cancel, your subscription will not renew for the following billing cycle. You will retain full access to your member portal and vault features through the remainder of your current paid billing period.

3. Refund Policy

• Finality of Sales: All subscription fees, payments, and digital service charges are strictly non-refundable. We do not provide prorated refunds or credits for partial months or unused portions of an annual subscription.

• Exceptions: Exceptional circumstances (such as documented duplicate billing errors or technical system failures preventing service access) will be evaluated on a case-by-case basis. If you believe you were charged in error, you must contact support@lifesyncvault.com within 14 days of the transaction.

Estate Planning & Platform Disclaimer

Effective Date: July 15, 2026

Last Updated: July 15, 2026

1. Software Tool, Not Legal Advice

• Not Legal or Financial Counsel: LifeSyncVault is a technical cloud storage and automated notification utility designed to help you organize your digital life and communicate your wishes. Life Sync Vault is not a law firm, financial institution, estate planning attorney, or certified fiduciary service.

• No Legal Guarantee: The platform, templates, and automated workflows do not constitute formal legal advice. Use of LifeSyncVault does not create an attorney-client relationship. Users should consult with qualified local legal and financial professionals to ensure their comprehensive estate plans comply with local laws and regulations.

2. Automated "Dead Man’s Switch" & Release Disclaimer

• User Responsibility: The automated release of your vault data to your designated beneficiaries is entirely dependent on your adherence to the check-in ("heartbeat") schedule and profile configuration.

• Liability for Lapsed Check-Ins: LifeSyncVault disclaims all liability for the consequences of a triggered or delayed release resulting from missed check-ins, incorrect beneficiary contact details, network outages, or user misconfiguration. You acknowledge that you bear sole responsibility for maintaining your account status and ensuring your designated beneficiaries are informed and trustworthy.

3. Limitation of Liability

To the maximum extent permitted by applicable law, LifeSyncVault and its operators shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from data loss, unauthorized access beyond our reasonable control, or the execution of automated estate routing protocols.